Delivery

All purchases from the website are shipped as soon as possible.

Items will ship within 7 days of purchase. Please allow 2 weeks from point of purchase for delivery to arrive if still have not received your purchase at that time, Contact us at [email protected] All Primo gear is sent through USPS

Shipping

Please allow 7 business days for order processing and verification, and an additional 5-10 business days for delivery.

Tracking numbers are given upon request. We are not responsible for any lost, stolen, or damaged shipments. The buyer assumes all responsibilities.$25-50 for all international shipments(Australia, United Kingdom, Japan).

Return Policy

All sales are final. No refunds, no exchanges unless a mistake was made on our part. If you were sent a defective item please e-mail a photo of the defect to [email protected] and you will be sent a fresh one in exchange. If the item is sold out we can either send you another item of your choice, or refund your money.

Terms of Use

By visiting our website, you agree to the Conditions & Terms of Use.

These terms may be changed or updated without notice.

Privacy Policy

We don’t ask you for personal information except for shipping purposes. We don’t share your personal information with anyone.